Data Privacy and Protection

At PawsAway Retreats, we take your privacy seriously. The information you provide in the booking form will be used solely for the purpose of ensuring the best possible experience for you and your furry companion. Here's how we handle your data:

Information Collection:
We collect personal information such as your name, email address, phone number, and dog's details to process your booking request and provide our services. This data helps us tailor our offerings to your needs and communicate effectively.

Service Specifics:
For service-specific details like breed, age, and weight, we gather this information to ensure the safety and comfort of your dog during their stay with us.

Communication:
We may use your email and phone number to send booking confirmations, updates, and important information related to your booking. You may also receive occasional newsletters or promotions from us, but you can opt out of these communications at any time.

Data Security:
Your data is securely stored and only accessible to authorized personnel involved in managing your booking. We employ industry-standard measures to safeguard your information against unauthorized access, loss, or misuse.

Third Parties:
We do not share your personal information with third parties unless it's essential for providing our services, such as sharing your dog's medical needs with our on-site veterinarian.

Retention Period:
We retain your data for as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations.

By submitting this form, you consent to the collection and use of your data as described above. If you have any concerns or would like to exercise your data rights, including access, correction, and deletion, please contact us at info@pawsawayretreats.co.uk.